Help & Support Centre

Get expert support for CNC machines, printers, consumables, software, servicing, and after-sales assistance.

User manuals, installation guides, software drivers, and technical documentation.

Troubleshooting, calibration, maintenance, and machine performance issues.

Order tracking, invoices, warranty terms, returns, and service agreements.

Contact Our Support Team

Our experienced technical and customer service teams are available to support businesses of all sizes.

Support Hours: Monday – Friday, 08:00 – 17:00 (SAST)

Customers with active service agreements or warranty plans receive priority technical support.

Do you offer machine installation and training?

Yes. We provide professional installation, operator training, and onboarding for CNC machines and printers.

What warranty do your machines include?

All machines include a manufacturer warranty. Extended service and maintenance plans are available.

Can I get spare parts and consumables?

Yes. We stock and supply genuine spare parts, inks, tooling, and consumables.

Do you provide remote technical support?

Yes. Our technicians can assist remotely via phone, video, and remote diagnostics.

Our team is ready to assist you with expert advice and fast support.