Terms of Service

Welcome to Lumie-RE CNC & Printers. These Terms of Service ("Terms") govern your use of our website, products, services, and related platforms. By accessing or using our services, you agree to be bound by these Terms.

1. Company Information

Lumie-RE CNC & Printers provides CNC machines, printers, accessories, spare parts, technical support, and related services to individuals and businesses across South Africa and beyond.

2. Eligibility

You must be at least 18 years old and legally capable of entering binding agreements to use our services. By using our website, you confirm that you meet these requirements.

3. Products & Services

All products and services are subject to availability. We reserve the right to modify, discontinue, or update products, pricing, and specifications at any time without prior notice.

4. Orders & Payments

• All orders are subject to acceptance and availability.
• Prices are listed in South African Rand (ZAR) unless stated otherwise.
• Payments must be completed before order processing or dispatch.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, supplier availability, and logistics providers. We are not responsible for delays beyond our reasonable control.

6. Returns & Refunds

Returns and refunds are handled in accordance with the South African Consumer Protection Act (CPA). Products must be returned in original condition unless faulty or damaged.

7. Warranty

Certain products may include manufacturer warranties. Warranty terms vary by product and supplier and will be communicated at the time of purchase.

8. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

9. Acceptable Use

• Do not misuse or interfere with our systems or services.
• Do not attempt unauthorized access to our systems.
• Do not use our services for unlawful activities.

10. Intellectual Property

All content, branding, logos, designs, and materials on this website are the intellectual property of Lumie-RE CNC & Printers and may not be used without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, Lumie-RE CNC & Printers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

12. Privacy & Data Protection

We process personal information in accordance with the Protection of Personal Information Act (POPIA). Please refer to our Privacy Policy for more details.

13. Termination

We reserve the right to suspend or terminate access to our services if these Terms are violated.

14. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

15. Contact Information

For any questions regarding these Terms, please contact our support team via the Help & Support section of the website.